Results-driven Infrastructure Engineer with 7+ years of expertise delivering enterprise network security, cloud migrations, and high-performance automated solutions.
Results-driven Infrastructure and 3rd Line Support Engineer with over 7 years of progressive experience delivering high-level technical support, infrastructure deployment, and project delivery across on-premises, hybrid, and cloud environments.
Throughout my career, I have proven my expertise in network security, server administration, firewall configuration, and complex tenant migrations. Adept at mentoring junior engineers, streamlining service desk operations, and building automated JSON/webhook integrations that accelerate IT efficiency.
FortiGate, WatchGuard, VLAN segmentation, and secure VPN architectures.
Nutanix VM administration, Azure AD, Hybrid Exchange, and M365.
A comprehensive breakdown of platforms, tools, and protocols I work with daily.
Enterprise firewalls, VLAN architecture, and network monitoring.
Virtualization, Active Directory, and Microsoft 365 administration.
Disaster recovery planning, backup monitoring, and redundancy.
Enterprise service desk management and remote administration.
Workflow automation, JSON parsing, webhooks, and web scripting.
End-to-end technical project execution and data centre ops.
Over 7 years of progressive engineering experience across top cloud and IT service providers.
Develop and implement HTTP requests to Autotask to streamline service desk operations. Configure JSON files to accurately parse raw data for automated ticket generation. Design and deploy HTTP webhooks to integrate with 3rd party platforms (Cloud Radial) to gather data for building and automating new starter accounts within customer Microsoft 365 environments.
Key technical projects and automated workflows architected throughout my career.
Architected and deployed end-to-end automated workflows using Power Automate to reduce manual entry for new starter onboarding and IT ticket processing.
Executed complex Swing Migrations for Microsoft Entra Connect (Azure AD Sync) and configured redundant enterprise network architectures featuring high-availability firewall clusters.
Successfully led network deployments, firewall migrations, server upgrades, and large-scale SharePoint migrations from legacy file shares to secure cloud repositories.
Performed comprehensive hardware lifecycle audits across diverse networking environments, ensuring security compliance and infrastructure performance.
Professional certifications and academic qualifications underpinning my technical expertise.
Certified 2025
Advanced workflow architecture, API integrations, and webhook automation.
Certified 2025
High-availability traffic management and load balancing configurations.
Certified 2024
Enterprise firewall deployment, security policies, and secure tunnel management.
Recognition for Outstanding Contribution (2016)
Awarded for leadership, community contribution, and dedication.
Newham College, East Ham (Sep 2018 – Dec 2018)
Advanced higher education studies in technical computing and systems.
Newham College, Stratford (Aug 2016 – Jul 2017)
Core IT competency certification alongside Maths and English Functional Skills.
The Business Academy Bexley & Greenwich Community College
NCFE Awards, Applied Science BTEC, and Business Level 1 & 2 qualifications.
Whether you're looking for an experienced Infrastructure Engineer for cloud migrations, firewall deployment, or automation architecture, my inbox is always open.
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